Q: |
How
can I order samples? |
| A: |
Send
us a fax or email with your contact information, the number
of your DHL-accountand the sample's item number. We will
contact you back right away with all needed furtherinformation
such as sample's price, delivery and payment conditions
etc. |
Q: |
Is
there any branch of your company outside of China? |
| A: |
We
have a branch in Germany, which is responsible for theEuropean
and the North American market. |
Q: |
Is
OEM possible? |
A: |
Of
course it is possible depending on the quantity of orders. |
Q: |
What
is the MOQ (minimum order quantity)? |
A: |
All
items and prices are container-based. Depending on the
item the MOQ varies. |
Q: |
Do
you provide customer defined items? |
| A: |
Yes,
please send us your design and we will contact you backwith
information about the possibility of manufacturing. |
Q: |
Can
I order spare parts? |
| A: |
Of
course we sell separate spare parts. Just let us know
for which item the spare parts areneeded and we will send
you a catalogue. |
